ABOUT US
Company Profile
Stellar is a leading global provider of contact centre and business process outsourcing solutions.
Stellar Business Process Solutions, the specialist business process outsourcing division of Stellar, uses advanced data capture, document management and workflow automation technology and outsourcing solutions to automate and streamline your back office processes.
We help our clients reduce operational costs, improve quality and generate major efficiency improvements everyday.
What we offer
You can fully outsource your processing requirements (onshore or offshore) to Stellar through a shared services model that leverages our labour management, facilities and back-office administration expertise.
Alternatively, you can rapidly deploy Stellar's advanced automation technology solutions in-house via an ASP model. This delivers document imaging, workflow, content management and web-based process management to enhance your existing systems and generate major efficiency improvements.
Global Reach and Capability
With a global network of 19 business process outsourcing facilities across the globe (including Australia, North America, United Kingdom and the Philippines) we provide your business with scalability, flexibility and the advantage of local market presence.
Results Achieved for our Clients
- Reduced cost of application processing by 80%
- from $165,000 to $32,000 - Saved 22% on labour costs for data entry
- a saving of $283,000 p/a - Slashed invoice processing time
from 2 days to 15 minutes - Cut end-of-month reporting
from 10 days to 2 days - Reduced headcount from 60 FTE to 35 FTE even with increase in volume of invoices
- Reduced accounts payable costs by 50%
- Saved a massive $1,000,000 using
automated data capture solution - Retailer opened additional 300 stores
after solution implementation without need for any additional AP staff
